What to Share Before a Network Assessment
For a new network, provide the office location, number of floors or rooms, approximate user count and expected wired and wireless devices. Include the internet connection details and whether cabling or network equipment is already in place.
For troubleshooting, describe where the problem happens and whether wired devices, wireless devices or both are affected. Note the times of any connection drops and which users or applications are impacted. These details help distinguish a local device issue from a wider office connectivity problem.
Existing network changes can affect staff access to business systems. Discuss any required outage window, site access, equipment availability and the expected scope before proceeding. On-site availability is confirmed based on your location and the work required.
For computer, software or server issues alongside your network requirements, review our main support offering. Explore business IT support.